📋 Terms of Service

Terms of Service

Last Updated: January 2024 | Effective Date: January 2024

👋 Welcome to BalanceBite

These Terms of Service ("Terms") govern your access to and use of the BalanceBite mobile application, website, and related services. By accessing or using BalanceBite, you agree to be bound by these Terms. If you do not agree to any part of these Terms, you may not use our service.

⚠️ Medical Disclaimer

IMPORTANT: Please Read

BalanceBite provides personalized nutrition and fitness recommendations based on AI analysis. However, this app is NOT a substitute for professional medical advice, diagnosis, or treatment. Always consult with qualified healthcare professionals before starting any new diet or exercise program, especially if you have pre-existing health conditions.

Our AI chatbot provides general health guidance and should not be considered as medical advice from licensed healthcare professionals.

👤 User Account & Eligibility

Eligibility: You must be at least 13 years old to use BalanceBite. If you are under 18, you need parental/guardian consent.

Account Information: You are responsible for maintaining the confidentiality of your account credentials. You agree to provide accurate and complete information during registration.

Account Security: You are responsible for all activities under your account. If you suspect unauthorized access, contact our support team immediately.

Prohibited Uses: You may not use BalanceBite for any illegal, harmful, or abusive purposes, including spreading misinformation about health.

🤖 AI Chatbot & Recommendations

Our AI chatbot uses the Naive Bayes algorithm to provide personalized recommendations:

  • Recommendations are based on data you provide and should be reviewed by healthcare professionals before implementation
  • The AI learns from your interactions but maintains your privacy throughout the process
  • We are not liable for any health outcomes resulting from AI recommendations
  • Always verify recommendations with medical professionals before making health decisions

📊 Health Data & Privacy

You understand and agree that:

You are responsible for the accuracy of health information you provide

Your health data is protected as detailed in our Privacy Policy

We use Firebase to securely store and synchronize your data

You can request deletion of your data at any time

📱 Intellectual Property Rights

All content, features, and functionality of BalanceBite (including text, graphics, logos, and software) are owned by BalanceBite, our licensors, or other providers.

  • You are granted a limited license to access and use BalanceBite for personal, non-commercial purposes
  • You may not reproduce, distribute, or transmit any content without our written permission
  • The Naive Bayes algorithm and AI implementation are proprietary to BalanceBite

⚖️ Limitation of Liability

To the maximum extent permitted by law, BalanceBite is provided on an "AS IS" basis.

We are not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of BalanceBite, including health outcomes, data loss, or business interruption. Your sole remedy is discontinuation of service.

🚫 User Conduct

You agree not to:

  • Use BalanceBite for any illegal or unauthorized purpose
  • Harass, abuse, or harm other users
  • Attempt to gain unauthorized access to our systems
  • Reverse engineer or modify the application
  • Share false health information or recommendations
  • Use automated tools to scrape or access our data

🔄 Modifications & Termination

Service Modifications: We may modify, suspend, or discontinue BalanceBite at any time. We will provide notice of significant changes when possible.

Termination: We may terminate your account if you violate these Terms or engage in prohibited behavior. You may delete your account at any time through the app settings.

⚖️ Governing Law & Dispute Resolution

These Terms are governed by applicable laws. Any disputes arising from your use of BalanceBite will be resolved through binding arbitration or litigation in competent courts.

You agree to attempt to resolve disputes informally by contacting us at legal@balancebite.com before initiating formal proceedings.

📞 Contact Information

If you have questions about these Terms of Service, please contact us:

BalanceBite Legal Team

Email: legal@balancebite.com

Support: support@balancebite.com

✏️ Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of BalanceBite after changes constitutes acceptance of the updated Terms. We encourage you to review these Terms periodically.