Your Privacy Matters to Us
Last Updated: January 2024 | Effective Date: January 2024
📋 Introduction
BalanceBite ("we," "us," "our," or "Company") operates a comprehensive health and wellness mobile application. We are committed to protecting your privacy and ensuring you have a positive experience on our platform.
This Privacy Policy explains our practices regarding data collection, use, and protection for all users of the BalanceBite application. We take your trust seriously and maintain the highest standards of data security.
📊 Information We Collect
Health & Fitness Data
When you use BalanceBite, we collect:
- Health metrics (weight, height, age, gender, fitness level)
- Dietary preferences and restrictions
- Exercise routines and fitness goals
- Meal history and nutritional intake
- Daily activity and progress tracking data
Account Information
To create your account, we collect:
- Email address and password
- Name and profile information
- Device identifiers and platform information
- IP address and location data
🤝 How We Use Your Information
We use the information we collect for the following purposes:
🎯 Personalization
Creating customized nutrition plans, exercise recommendations, and health advice tailored to your goals
🤖 AI Chatbot Support
Powering our AI chatbot to provide personalized health guidance using the Naive Bayes algorithm
📈 Progress Tracking
Monitoring your health metrics and providing actionable feedback on your wellness journey
🔄 Data Synchronization
Syncing your data across devices using Firebase for seamless user experience
🔒 Data Protection & Security
We implement comprehensive security measures to protect your health information:
- ✓Encryption: All data is encrypted in transit and at rest using industry-standard protocols
- ✓Firebase Security: We use Google Firebase's robust security infrastructure with authentication and access controls
- ✓Access Controls: Only authorized personnel can access user data, with strict role-based permissions
- ✓Regular Audits: We conduct regular security audits and penetration testing
- ✓HIPAA Compliance: We comply with healthcare data protection standards and regulations
🚫 Data Sharing & Third Parties
We are committed to your privacy and do not share your personal health information with third parties for marketing purposes.
Your health data is never sold. We only share data when:
- Required by law or legal process
- Necessary to protect health and safety
- With your explicit consent for specific purposes
- With Firebase for secure data storage and synchronization
👤 Your Rights & Control
You have full control over your personal health information:
Access Your Data
Request and download all your personal information at any time
Correct Information
Update or correct any inaccurate health or personal data
Delete Your Account
Request complete deletion of your account and all associated data
Opt-Out
Withdraw consent for data collection and processing at any time
📞 Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
BalanceBite Privacy Team
Email: privacy@balancebite.com
Legal: legal@balancebite.com
Support: 24/7 available through app
📝 Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through the app. Your continued use of BalanceBite after changes constitutes your acceptance of the updated policy.